Shipping and Delivery

Thank you for choosing to shop with us! Please note that we do not ship physical products. Instead, all our products are available for digital download. Below, you'll find information on how to access your digital downloads after purchase:

1. Order Confirmation: After completing your purchase, you will receive an order confirmation email. This email will contain details about your order, including the product(s) you've purchased and a link to access your digital download(s).

2. Download Instructions: To access your digital downloads, simply click on the link provided in your order confirmation email. This will direct you to your account on our website where you can download your purchased product(s). Alternatively, you can log in to your account on our website and navigate to the "Downloads" section to access your files.

3. File Formats: Our digital downloads are typically available in common file formats such as PDF. The specific file format will depend on the product you've purchased. If you encounter any issues with file compatibility, please don't hesitate to contact our customer support team for assistance.

4. Download Limits: Most of our products have unlimited download access, meaning you can download them as many times as you need. However, some products may have download limits imposed due to licensing or security reasons. If your download limit is reached and you require additional downloads, please reach out to our support team for assistance.

5. Customer Support: If you have any questions or concerns regarding your digital downloads, our customer support team is here to help. You can reach us via email at contact@artcraftblend.com or through our contact form on the website.

6. Refund Policy:

Digital Products (eBooks):
Once the eBook has been purchased, we do not provide refunds. All sales are final due to the nature of the sale as a digital download. We encourage you to review all information about the eBook, including descriptions, excerpts, and any available reviews, before making your purchase decision.

Physical Products:
Refunds for physical products, such as the color wheel, are only available if the item delivered is damaged. If you receive a damaged item, please contact us within 7 days of receiving your order to request a refund or replacement. To process your request, we may require proof of damage, such as photographs of the item and packaging.

7. Terms of Use: By purchasing and downloading our digital products, you agree to abide by our Terms of Use, which govern the usage and distribution of our digital content.

8. Physical Product Delivery Time: While our primary offerings are digital downloads, we occasionally offer physical products. We usually deliver these products within 2 weeks. If you experience any delays, please contact our support team for updates on your order status.

Thank you for choosing us for your digital download needs! If you have any further questions or require assistance, please don't hesitate to get in touch.